Often the the best way to solve a problem is to download the latest version of Capture Express. Click on Help and then About to find out what version of Capture Express you have. Then check the Download page or Revision History to see if a newer version is available.

  Support Options  

1. Help on the Web. Read the help information for Capture Express.
2. Knowledgebase. Search for answers to common issues.
3. Search the Capture Express Express web site.
4. Questions? Email us at info@wintools.com.
5. Report a bug.
6. Request a feature.
7. Contact us via e-mail or by phone. Before calling or sending us an email, please review our Helping Us Help You guidelines.

  Other support issues  

• System Requirements.
• Update Notices. Receive notifications of updates to Capture Express.
• Upgrade policy.
• Lost your license?
• Request replacement CD-ROM.

  Alerts and Hot Topics  

• BugBear virus can cause Capture Express HotKeys to no longer function.
• BadTransB virus can cause Capture Express to no longer function.